💳Refund Policy 💳

Effective Date: 24 Sep. 2025
At Quirky Letters Publishing, we value your support and want you to be confident in your purchase. Please read our refund policy carefully before placing your order.
1. Preorders
All preorders for Quirky Letters: Faith, Healing, and Honest Words for the Journey are considered final.
     Preorders cannot be canceled or refunded once payment has been processed, as each preorder directly supports the production of the book.
2. Physical Books
We do not accept returns for change of mind.
     If your book arrives damaged, misprinted, or defective, please contact us within 14 days of delivery at moc.eniarhtiaf%40olleh with your order number  and a photo of the issue. We will arrange a replacement at no additional cost.
3. Digital Products
Digital downloads (e.g., eBooks, PDFs) are non-refundable once delivered.
4. Shipping Issues
We are not responsible for delays caused by carriers, incorrect addresses provided by the customer, or circumstances beyond our control.
     If a package is lost in transit, please contact us and we will work with the carrier to resolve the issue.
5. Contact Us
If you have any questions about this Refund Policy or need support with your order, please reach out to us at:📧 oc.eniarhtiaf%40ollehm